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Refund & Cancellation Policy

Last updated:

Policy Overview

At Vaidya Barta, we strive to ensure our users have the best possible experience with our clinic management software. If you are not satisfied with your purchase, we're here to help.

Refund and Cancellation Terms

  1. Free Trial

    We offer a free trial so you can explore our features before making a purchase. We encourage all users to try the software before subscribing

  2. Subscription Refunds

    Due to the nature of digital services, we generally do not offer refunds once a subscription is purchased. However, if you believe there has been a billing error or if you experienced technical issues that we could not resolve, you may request a refund within 7 days of your payment. Once the refund is approved, amount will be credited back to the original payment method within 5-7 business days.

  3. How to Request a Refund

    To request a refund, please contact our support team at [support@vaidyabarta.com] with the following details:


    Your account email
    Payment receipt or transaction ID
    Reason for the refund request

    Our team will review your request and respond within 3–5 business days.

  4. Cancellation

    You may cancel your subscription at any time. After cancellation, you will continue to have access to the software until the end of your current billing cycle. No partial refunds will be provided for unused time.

  5. Changes to This Policy

    Vaidya Barta reserves the right to update or modify this refund policy at any time. Any changes will be posted on our website.

For any billing disputes or service-related issues, please contact us within 7 days of the transaction for prompt resolution.

Contact Us

For any questions regarding refunds or cancellations, please contact us at:

Managed by:YEM SOFTWARE INNOVATIONS PRIVATE LIMITED
Contact Number:+91 9831036295
Hours:Monday - Friday (9:00 - 18:00)
Address:25, RIFLE RANGE ROAD, FL - 2B; FLR - 2ND,Kolkata,PIN-700019, West Bengal, India

© 2025 YEM Software Innovations Pvt. Ltd. All rights reserved.